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Special Needs

As part of its dispatch function, the Madison Heights Fire Department maintains records of residents with special needs who may require additional assistance in the event of a fire or other emergency. Examples include:

Limited mobility or paralysis
Visual or hearing impairments
Other incapacitating illnesses or conditions

Notifying the Fire Department

The Madison Heights Fire Department uses Community Connect, a secure platform that enables residents to share vital household information with fire and emergency medical services (EMS) personnel ahead of an emergency.

For residents with special needs, this service offers a significant safety benefit by helping first responders prepare for a more efficient and faster response.

Residents may submit special needs information through the Department’s Community Connect page: www.communityconnect.io/info/mi-madisonheights

File of Life

The Madison Heights Fire Department also encourages residents to complete a “File of Life” form and attach it to their refrigerator.

This form provides responding paramedics with vital medical information, including:

Name and date of birth
Medical history
Current medications
Allergies
Emergency contact information

Making this information visible and easily accessible ensures emergency personnel can respond quickly and effectively when every second counts.

For more information about special needs notification, please email: communityconnect@madison-heights.org

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