2. Building Permit Survey

4. What is your role in the project? *

   1. Contractor
   2. Property owner
   3. Applicant
   4. Architect
   5. Business owner
   6. Other (please specify below)
5. 
7. If Other, Please Specify Here
9. What is the permit number associated with the project?*
11. How often do you pull permits with the City of Madison Heights?*

    1. First Time
    2. Once or twice a year
    3. Regularly (once every 2/3 months)
    4. Frequently (once a month or more)
13. What types of projects do you complete most often within the city? (electrical service, water heater, building remodel, etc.)*
15. Rate our services below on a scale of 1 to 5, with 1 being strongly disagree and 5 being strongly agree
17. 1(strongly disagree), 2(disagree), 3(neutral), 4(agree), 5(strongly agree)
19. The application process is clearly defined and easy to follow*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
20. • Permit/plan review was completed in a timely manner*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
22. I am satisfied with the services provided by the building department*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
23. My interaction with inspectors was positive*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
25. Rate your interaction with city staff below on a scale of 1 to 5, with 1 being strongly disagree and 5 being strongly agree
27. 1(strongly disagree), 2(disagree), 3(neutral), 4(agree), 5(strongly agree)
29. Staff was responsive throughout the application and inspection process*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
30. Staff was knowledgeable about processes and moved application efficiently*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
32. Staff was courteous and helpful throughout my permit experience*

    1. 1
    2. 2
    3. 3
    4. 4
    5. 5
34. Are there specific interactions with our staff or the City of Madison Heights that you would like to share?
36. Are there any additional comments that you would offer as a way to improve our services?
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38. 1. Receive an email copy of this form.
39. Email address

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