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1. What characteristics about my property are maintained by the City?

Details regarding your lot or parcel size, building square footage, building age and height, number of rooms including bedrooms and bathrooms, garage capacity, foundation type, decks, porches, as well as a recent sales history. Link to the property assessment files where you may view your specific data by entering your last name or property address or parcel ID number on the search field.
AccessMyGov website.

2. What is an Assessment Change Notice and why is it important?

The Assessment Change Notice is mailed to all property owners during the first two weeks of February. This notice indicates the prior year and current year Assessed and Taxable Values as well as the status of your Principal Residence Exemption. Included with this notice are the meeting dates and times of the Tax Board of Review. Also, this notice should be saved, as the Taxable Value for the current year must be listed on your State Income Tax Return for the following year. Sample Assessment Change Notice (PDF).

3. What is the responsibility of the Board of Review and why do they meet at various times of the year?

The March Board of Review is convened during the first two weeks of March. The Board of Review is a small group of citizens appointed by City Council under State law to hear taxpayer appeals. If you feel that your Assessed Property Values are too high, based on your analysis of your property, you may file a protest with this Board. Meetings with the Board of Review are by appointment only. The meeting dates and times will be supplied with your Assessment Change Notice. The July and December Board of Reviews convene to correct factual errors on your Assessment Record or Principal Residence Exemption issues. You may come to the Assessing Department at any time and review your record to ensure that you are being assessed properly.

4. The Board of Review denied my assessment appeal. What can I do now?

If you challenge the Assessed Valuation on your property to the March Board of Review and are not satisfied with their decision, you may protest further to the Michigan Tax Tribunal (MTT). You do not need an attorney to do this. The residential Small Claims Division is set up to accommodate small taxpayers' disputes. The decision that the MTT makes on your property assessment is final and not appealable to a higher court. To protest your assessment, you must file a letter with the MTT no later than June 30th of the current year. Michigan Tax Tribunal (MTT) website.

5. When do I need to file a Property Transfer Affidavit?

You must file this form whenever there is a transfer of ownership of real property (home/lot) even if a deed is not recorded. A transfer of ownership could occur if a land contract is signed, the owner of a property passes away and they have a trust or joint tenancy established, etc. Please contact the Assessing Department if you have any questions regarding a transfer of ownership. A Property Transfer Affidavit is required to be filed within 45 days of the transfer of ownership, if not, the City of Madison Heights levies a fine of $5 per day to a maximum of $200 for residential properties or a $25 per day to a maximum of $1,000 for commercial/industrial properties for failure to file this form. If you close through a real estate agent or attorney this should be supplied to you. The Assessor's Office can supply you with this form if needed, or download the form from the Assessing Department page. Property Transfer Affidavit (PDF).

6. What is the Principal Residence Affidavit and what happened to the homestead exemption?

If you own and occupy your residential property as your principal residence, you are entitled to an exemption of some of the local school property taxes. You must file the Principal Residence Exemption Affidavit with the Assessing Department in order to apply for the exemption. You must be a Michigan resident, you must use the same address on your income tax returns, if you are registered to vote, you must use the same address, you may not claim any other similar exemptions on any other property either in the State of Michigan or in any other state.
This exemption used to be called the Homestead exemption but many confused it with the Homestead Property Tax Credit that is filed with your State of Michigan income tax return so the Michigan Legislature changed the name of the exemption to the Principal Residence Exemption. Principal Residence Exemption Information page.

7. I plan on moving out of my residence. Do I need to let the City know?

Yes. You must notify the City of any changes in mailing addresses for any properties that you own, this is our way of making sure you are notified of any issues that may arise after you move out. Also, if you are claiming the property as your Principal Residence, you must file a Request to Rescind Principal Residence Exemption within 90 days of no longer occupying the property or claiming another property as your principal residence.
If you plan on someone other than a deed holder to occupy the residence, even a family member, you must contact the Community Development Department for a landlord license application.

8. When are my property taxes due?

The summer bills are mailed out during the last week of June. They are due July 1st and you have until August 31st to pay without penalty. After August 31st, a 4% penalty is added to the bill and interest at the rate of 1/2% per month is charged after September 30th to a maximum of 6%. The winter bills are mailed out during the last week in November. They are due December 1st and you have until February 14th to pay them without penalty. After February 14th, a 3% penalty is added onto the bill. All tax bills that remain unpaid at the end of the day on February 28th are sent to the Oakland County Treasurer as delinquent. The County adds additional penalty at that time.

9. I pay my property taxes through my mortgage company. What happens when I pay off my mortgage?

Your lender may require you to pay your local property taxes monthly along with your mortgage payment. If so, the Treasurer's Department sends your tax bill directly to the mortgage company, bank or servicing agent who handles your mortgage. If you pay off your mortgage, your mortgage company must notify the City that it no longer wants the tax bill. Once we receive notice from them, we will delete the mortgage code from your bill and you will then receive your property tax bill from us directly at your home address. Please keep in mind that the tax bills are mailed at the end of June and November, if you do not receive your bills within 2 weeks, please contact the Treasurer's office, 248-583-0845, for a duplicate bill.
Please be aware that if a mortgage company requests your bill, we are required to send them your bill.

10. I'm a senior citizen on a fixed income. My neighbor told me that I may be able to defer my summer property tax payment. Is there such a program?

If you are 62 years of age or older and have an annual household income less than $40,000, you may defer paying your summer property taxes until February 14th. This will enable you to use your Michigan Property Tax Refund to help pay your total property tax bill. Forms for this deferral are available at the Treasurer's Department. This form must be filled out and returned to the Treasurer's Department, along with a copy of your income tax return and photo identification before September 15th. Summer Deferment Form (PDF).

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1. Do I have to pay for inspections separately?

No, unless you fail. All necessary inspections are included on building permits and all other permits are charged on a per trip basis with the applicant specifying the number of inspections required. Additional inspections may be added to non-building permits if they are required. All inspections that fail are charged a re-inspection fee which must be paid prior to the re-inspection date.

2. Do I need a permit for a concrete patio?

Yes, The City issues concrete permits for all flatwork concrete not covered by the building code. This is done to insure that the work drains properly and does not flood adjacent properties, has rat walls where required, and is the proper thickness.

3. Who is responsible for the public sidewalk in front of my house?

The property owner is responsible for the maintenance, repair and replacement of all public sidewalk that abuts any portion of the property. Permits are required for repair or replacement of public sidewalk. There is no charge for a permit for five squares of walk or less but an inspection is required prior to placement of the concrete. The City has an annual sidewalk repair program to repair sidewalks.

4. Do I need a permit to re-roof my home?

Yes, a permit is required to re-roof your house whether it is a complete tear off and re-roof or just adding a second layer of roofing to an existing roof. Please call the Community Development office for more details (248) 583-0831

5. Can I rent my house to another person?

Yes, but a landlord license and inspection is required before you do so. See the section on landlord licensing.

6. My neighbor is not mowing his grass or has trash on his lot. What do I do?

Try to resolve the issue with the neighbor. If this is not possible, or does not work, you may contact Code Enforcement.

7. Do I need a City inspection before I sell my house?

No, the City does not require, or provide, resale inspections.

8. Do fences require permits?

No, The City does have a fence ordinance which sets forth the standards for fence construction. A permit is not required but you must comply with the ordinance requirements.

9. Does the City recommend contractors?

No, the City cannot recommend contractors. You may obtain a list of contractors currently registered with the City from the Community Development Department. Check their references and their standing with the State Commercial Services Bureau and the Better Business Bureau.

10. I want to open a business in the City or I am selling my business to another person. What do I need to do?

Any new business, and any change in the use, ownership, or occupancy of an existing business requires a new occupancy certificate and may require a business license. Applications are available at the Community Development Department and the Clerk's office respectively. The property is inspected by the Building Department and the Fire Marshal and any deficiencies must be corrected prior to the certificate being issued. Any business engaged in retail or service activities must also obtain a business license from the City Clerk.

11. Can I replace all my basement windows with glass block?

Yes, In most cases glass block can be installed in all basement windows. It is strongly recommended that vents be installed in the glass block, one on each side of the house, to provide for cross ventilation when needed.

12. Do I need a permit for a garage sale and can I put up signs?

For information concerning garage sales and the use and placement of garage sale signs, refer to the Garage Sales Ordinance (PDF)

13. Why do I need a permit?

Please refer to our Permits page.

14. When do I need a permit?

Please refer to our When a Permit is Needed page.

15. Who should apply for a permit?

Please refer to our Who Should Apply for a Permit page.

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1. What is the council-manager form of government as used by the City of Madison Heights?

Council-manager government combines the strong political leadership of elected officials (the city council) with the strong managerial experience of an appointed local government manager. The authority to set policy rests with the elected governing body. The governing body in turn hires a nonpartisan manager who has very broad authority to run the organization.

The council-manager form establishes a representative system where power is concentrated in the elected council and where the council hires a professionally trained manager to oversee the delivery of public services.

2. Is it a responsive form of government?

In council-manager government, the mayor and council members are the leaders and policy makers elected to represent the community and to concentrate on policy issues that are responsive to citizens’ needs and wishes. The manager is appointed by the governing body to carry out policy and ensure that the entire community is being served.

3. What is the council’s function?

The council is the legislative body; its members are the community’s decision makers. The council approves the budget and tax levy and also focuses on the community’s goals, major projects and other areas such as community growth, land use development, capital improvement plans and financing, and strategic planning. The council hires a professional manager to carry out the administrative responsibilities, and supervises the manager’s performance.

4. Where does the mayor of the city fit in?

In council-manager communities, typically the mayor presides at council meetings, serves as a spokesperson for the community, facilitates communication and understanding between elected and appointed officials, assists the council in setting goals and advocating policy decisions, and serves as a promoter and defender of the community.

In addition, the mayor serves as a key representative in intergovernmental relations. The mayor, council and manager constitute a policy-development and management team.

5. What is the manager’s function?

The manager is hired to serve the council and the community and to bring to the local government the benefits of training and experience in administering local government projects and programs on behalf of the city council. The manager prepares a budget for the council’s consideration, recruits, hires and supervises the government's staff, serves as the council’s chief adviser, and carries out the council’s policies.

Council members and citizens count on the manager to provide complete and objective information, the pros and cons of alternatives and longer-term consequences.

6. What is the history of the council-manager form?

Born out of the progressive reform movement at the beginning of the 20th century, the council-manager system was designed to combat corruption and unethical activity in local government by promoting effective management within a transparent, responsive, and accountable structure.

7. Does the manager participate in policy determination?

The manager makes policy recommendations to the council, but the council may or may not adopt them and may modify the recommendations.

8. What is the cost to the local government of appointing a professional manager?

According to the International City-County Management Association (ICMA), local governments have found that overall costs actually have been reduced with competent management. Savings come in the form of reduced operating costs, increased efficiency and productivity, improve revenue collection and the effective use of technology.

9. How popular is the council-manager form of government?

It's the most popular type of local government in the United States. More than 3,500 cities with populations of 2,500 or more residents operate under the council-manager form. More than 92 million people in the U.S. live in council-manager communities.

Out of 247 cities with greater than 100,000 residents, 144 or 58% use this form of government. Major cities using the council-manager system include:
- Charlotte, NC
- Dallas, TX
- Las Vegas, NV
- Oklahoma City, OK
- Phoenix, AZ
- San Antonio, TX
- San Jose, CA

10. Where do managers get their experience?

Nearly 67 percent of managers surveyed by the ICMA have a master’s or a other advanced degree, and have spent an average of 19 years in the local government management profession.

11. Do managers participate in local politics?

All managers who belong to ICMA are bound by its Code of Ethics, which states that every member of the Association shall refrain from all political activities that undermine public confidence in professional administrators and refrain from participation in the election of members of employing legislative body.

12. What else does ICMA’s Code of Ethics cover?

The Code specifies 12 ethical principles of personal and professional conduct, including dedication to the cause of good government. ICMA members believe in the effectiveness of representative democracy and the value of government services provided equitably to residents within a community. ICMA members also are committed to standards of honesty and integrity more vigorous than those required by the law.

13. What is ICMA?

ICMA has been the professional and educational organization for administrators and assistant administrators serving cities, towns, counties other local governments and regional entities around the world. The purpose of ICMA is to create excellence in local governance by developing and fostering professional local government management to build better communities.

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1. I’m thinking about signing up to have a tree planted, is there anything I need to do?

As part of this program, DPS is asking our residents to help us care for these trees by watering them at least three times per week as needed. A "gatorbag" will be provided with the tree, simply fill the bag every Monday, Wednesday, and Friday through the first growing season. Please note that this is not necessary when it is raining heavily.

2. Whose responsibility is it to maintain the tree in the future?

As defined in the City Code of Ordinances, Section II, Chapter 27, Article III “Trees, Shrubs, and Plants”, The department of public services (DPS) shall have complete charge and control over all trees, shrubs and plants, planted or to be planted, in the public ways of the city including the authority to plant, cut, trim and remove such trees, shrubs or plants.

3. If my new tree doesn’t make it, what happens?

The majority of new trees do become established and thrive. Sometimes, despite doing everything right, a tree will decline and die. DPS has a warranty on all new trees planted through our nursery. If the tree does die, it will be replaced through this warranty mechanism.

4. DPS cut down my tree a year or two ago, can I get a new one planted now? I see this happening in the construction zones.

The construction tree replacement program is a relatively new process. We plan for construction replacements by requesting an extra deep stump grinding during removal, which is a considerable expense. Normal tree removals leave the stump roughly three inches below the grass, which is insufficient to plant a new tree. A waiting period of 3-5 years will be necessary to allow the stump to adequately decompose.

5. Can I pick the type of tree that I would like?

The City provides a list of recommended ROW trees. These trees have been proven to do well in an urban environment. We also request that you select your first, second, and third choice, in the rare event that the nursery does not have your first selection available.

6. When would this tree be planted?

The tree will be planted in the late fall, allowing it to go dormant over the winter. Although a tree can be planted any time of year, it is much easier for the tree to become established in the spring.

7. I would like a tree, but I’ve heard that trees can damage your sewers.

Tree roots are opportunistic, meaning that they can find and grow into existing cracks in sewer pipe; they do not create these cracks. The majority of the homes in Madison Heights were built in or prior to the mid-1950s, approaching 70 years ago! A cracked sewer line is a function of its age, not the tree above. Additionally, the City has selected varieties of trees that do better in an urban environment than the silver maples and sycamores planted by developers at the time, with less root travel, and a smaller footprint.

8. I don’t like the tree that is in front of my house, can I have it cut down and replaced through this program?

It is the established standard of the City of Madison Heights to not remove healthy trees. If you believe the tree is in decline, please click here to fill out a request a tree inspection.

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1. Is there a residency requirement to become an employee?

No.

2. How do I apply for a job?

Click on "Apply for a Job" to view the jobs available. YOU MUST APPLY FOR AN OPEN POSITION. Be sure to read the job requirements and provide the necessary documentation. Apply online using the "Online Job Application" link OR if you wish to apply in person, click on the PDF job application link to download the application, then bring all of your documents to the HR Office at 300 West 13 Mile Road Madison Heights 48071 (NOTE WE ARE CLOSED DAILY FROM 11:30 AM - 12:30 PM)

3. Can I just mail or email you my resume?

No - you must fill out an application for a job we currently have posted, and provide the required documentation for that position. We do not keep unsolicited resumes on file.

4. How do I become a Police Officer?

Madison Heights will post a notice when we are establishing a new eligibility list with all current requirements for Police Officer as certified by the Civil Service Commission. For general information on becoming a Police Officer in Michigan, go to the Michigan Commission on Law Enforcement Standards website. www.michigan.gov/mcoles

5. How do I become a Fire Fighter/Paramedic?

Madison Heights will post a notice when we are establishing a new eligibility list with all current requirements for Fire Fighter/Paramedic as certified by the Civil Service Commission. For general information on becoming a firefighter/paramedic you can check with the local programs. Click here for school websites

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1. Who can get a library card?

For more information about how to get a library card, please visit the Library Card page.

2. Where do I return materials?

Materials may be returned to the Book Return at the circulation desk during hours that the library is open. You may also return materials to the Library at the Book Drop (the metal slot through the wall) located on the north entrance of the Library. Returns can be made at a library that is a member of The Library Network.

If you return material to a library that is not part of The Library Network Cooperative, the material can’t be discharged until received at Madison Heights Public Library and you will be responsible for any fines or overdue charges that are assessed.

For more information, please call 248-588-7763.

3. I can’t find what I’m looking for. Is there a way to get it?

If you are in the library, check with one of the Reference staff. They can tell you if the material is checked out or missing. If the book is checked out, they can place a reserve on the book for you. You will be notified when the book becomes available. If the book is missing, the library staff can help you to determine which nearby libraries have the book or you can place an intra-library loan request for the book. You will be notified when it is received. For more information, please call 248-588-7763. Requests can be made through the Library Catalog

4. How do I check materials out of the library?

Materials can be checked out at the Circulation desk or you may use the self-check that is located between the Circulation Desk and the exit doors. You must have a valid Madison Heights library card or a valid library card from a library that is a member of The Library Network with reciprocal privileges. For more information, please call 248-588-7763.

5. How do I pay fines at the Madison Heights Public Library?

For more information, please visit Paying Fines.

6. How do I Find a book, a movie or music CD?

Go to the Books, Movies, and Music page.

7. How do I Pay fines?

For more information, please view the How to Pay Library Fines (PDF).

8. How do I Find eBooks or eAudio books?

Visit the Books, Movies, and Music page.

9. How do I Check out a digital magazine?

Visit the Books, Movies, and Music page.

10. How much is the Library worth to me?

Find out how much the Library is worth to you by using the Investment Calculator.

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1. How long do I have to make an accident report?

The Madison Heights Police Department will take a report of a non-injury traffic crash from both/all parties involved in an accident so long as it has occurred within 7 days of the actual crash. Both vehicles involved in the crash must be presented for inspection at the time of the report. For further information contact a shift supervisor at 248-585-2100.

2. When can I have my fingerprints taken for employment purposes?

The Madison Heights Police Department only fingerprints individuals for a specific purpose, i.e. court order, adoption, housing commission, Commercial Solicitation Permits, and Federal Government Contract Employment. There is a $10 fee for all fingerprint requests. Fingerprints are taken between the hours of 1-3:30 p.m. Tuesday and Thursday.

To avoid any inconvenience, it is recommended that you call in advance, between 8 a.m. and 4 p.m., at 248-585-5626. This phone number will connect to those who are responsible for fingerprints and can answer any questions regarding fingerprints. For employment purposes please contact L-1 Identity Solutions at 866-226-2952 or visit the IdentoGo website.

3. When can I retrieve my property from the Madison Heights Police Department?

It is sometimes necessary that the Madison Heights Police Department retain property and evidence that belongs to a person. When this occurs, the Police Department will notify the owner in person or by postcard when the property is available to be released. If the property is being held as evidence in a criminal prosecution it is also necessary to have clearance from the detective who handled the case.

Property is released by appointment. To schedule a time to pick up property call in advance to verify that staff will be available to release the property. Between 8 a.m. and 4 p.m., call 248-837-2744. This phone number will connect to those staff members who are responsible for the release of property.

As of July 1, 2011, there is a $10 administration fee to pick up any property that is held after 10 days or more.

4. Can I get special attention in my neighborhood?

The Madison Heights Police Department can give your neighborhood "special attention" for legitimate concerns. Officers can patrol your area and make an extra effort to address your concerns as their work workload permits. To request "special attention," call the police desk at 248-585-2100 and ask to speak to a supervisor.

5. How can I find out the status of my case?

Call our Detective Bureau at 248-585-5626 with your case number. You will be referred to the Detective in charge of your case who will inform you of its status.

6. How do I get a personal protection order?

You have the right not to be harassed by anyone at home or in your workplace. Many factors are considered by the courts when granting a Personal Protection Order. Personal Protection Orders are issued through Oakland County Circuit Court.

7. How Do I Register my Alarm System

Alarm Permit Applications are available at the City Clerk's Office located at City Hall.

8. How can I better protect my home and property?

There are many things you can do, at little or no cost, to lessen your chances of becoming a crime victim. The Police Department offers information regarding how to keep your home more secure. We also offer information on how you can begin a "Neighborhood Watch" program with your neighbors.

The Police Department has additional resources which you may find useful when surveying your home and property, such as an engraver which you can use to specifically identify your property and valuables, which you can borrow from the police station at no cost. Contact the Police Department.

9. How do I report an animal problem?

The Madison Heights Animal Control Officer (ACO) is always willing to assist you with animal problems you may have. Please be aware though, we are merely a resource. Although most animal complaints can be handled through us, many times your best bet is a private exterminator (i.e. bees and rodents).

To report non-emergency animal complaints, call the police desk at 248-585-2100. Animal bites should be reported immediately. To leave a message for the ACO (i.e. lost dog/cat) please call 248-837-2784. For more information visit our Animal Control Division page.

10. When should I call 911?

Please refer to our When Should I Call 911? page.

11. I received a traffic ticket, now what do I do?

For information please refer to our Steps After Receiving a Traffic Ticket page.

12. My car was impounded. How do I get it back?

Please refer to our Impounded Cars page.

13. How can I get a copy of a police report or accident report?

Please view our Police Report or Accident Reports page.

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1. When can I expect my tax bill?

Summer tax bills should arrive the first week of July, and winter bills should arrive the first week of December. 

2. When are my summer taxes due?

Summer taxes are payable July 1 through regular business hours August 31, without penalty. Penalty of 4% added on September 1, and 1/2% added each month thereafter. Penalty is calculated on tax due (excluding administration fee).

3. When are my winter taxes due?

Winter taxes are payable December 1 through February 14 without penalty. A penalty of 3% will be assessed on February 15, calculated on the tax due, excluding administrative fee.

4. When is the last day that I can pay my taxes at City Hall?

The last day to pay taxes at City Hall is February 29th. Starting March 1, all taxes must be paid to Oakland County Treasurer with additional penalties.

5. I have a hard time getting to the City Hall during your business hours; do you have a drop box?

For your convenience, we have a secure drop box outside of City Hall for your tax and water bill payments, accessible 24 hours a day (4:30 p.m.) on the due date.
Drop Box Guidelines:
* Please pay by check or money order only, no cash or credit cards may be used for drop box payments.
* When using the drop box, be sure to enclose your payment along with the appropriate portion of your bill in a sealed envelope.
* Receipts will not be sent for drop box payments. You view your payment on this web site the following business day.

6. May I pay my taxes and water bill with a credit/debit card or over the phone?

Yes, credit/debit card or e-check are accepted online or by phone, processing fee applies.

• Online: www.invoicecloud.com/madison-heights
• Phone: 855-725-0895, electronic check (e-check), credit/debit card accepted

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1. Why do we need Proposal MH?

During the recession, the City lost over 35% of our taxable value and as a result our tax revenue. Although the economy is better the City finances have not improved. 

61.5% of the City's revenue is property taxes paid by residents and businesses throughout the City. During the recession the City lost over 35% in taxable value which equaled a direct reduction in general tax dollars generated. When business and residential property values started dropping in 2008 the City taxable value dropped by the same amount. The City does have an excellent financial forecasting process and we addressed this situation through proactively cutting out expenses (personnel, programs and capital outlay) to keep the City financially stable. 

When the economy started to recover, the City's taxable value was only allowed to grow the amount of inflation regardless of how much property values increased. So, in a year the City's values increase more than inflation, we are forced to "roll-back" or reduce our tax millage. This has caused the City to struggle to recover. Due to the recession and the cap on the millage the City will not return to 2006 levels until at least 2038. That is assuming there aren't any more economic downturns before 2038 which is unrealistic. This also does not provide for actual inflation as we will be expected to do business in 2038 on 2006 revenues.

2. What has Madison Heights done to reduce expenses?

Madison Heights has a very proactive financial forecasting process that allowed us to reduce costs before the effect of the recession hit our revenue stream. 200+ gap measures were implemented during this period (see list below). The majority of these reductions remain in place, with the exception of the restoration of the Police Special Investigations Unit and the trial period for Sunday hours at the Library (coming this September).

* Eliminated 47 full-time positions, in addition to the 31 full-time positions eliminated since 1997 across all departments in the City. 

* Labor Negotiations included furlough days, wages reductions, elimination and reduction of pension benefits, retiree health care, insurance benefits and leave time.

* Contracted out entire departments and services including: assessing department, information technology department, housing department, operation of the Nature Center, and reduction and contracting of city-wide mowing, building inspections, sidewalk replacement and inspection.  

* Reduced custodial services and most pest control, closed City offices at lunch,  and eliminated all full-time positions in the recreation department. 

* Postponed all vehicle and equipment replacement until significantly past service life. This has decreased reliability of critical pieces of equipment.

* Reduced library material and programing budgets. 

* Deferred park maintenance including trail rehabilitation and park equipment replacement. 

* Eliminated annual city-wide calendar and new resident packet and reduced the frequency of the city-wide newsletter.  

* Eliminated city funding of special events including coffee concerts, memorial day parade, and festival in the park. 

* Closed the Skate Park due to required maintenance. 

* Discontinued annual animal clinic

These are a few examples of the 200+ gap measures implemented City-wide to reduce expenses.

 

3. How will this enhance public safety in Madison Heights?

Since 2009, calls for service for public safety and emergency medical services have increased 41.9%. During this same period staff has decreased 16%. We are not seeking to return to pre-recession levels. We are only seeking to staff the departments adequately enough to be able to respond efficiently to emergency calls within the City. 

Proposal MH will immediately improve emergency services by adding three firefighters, two police officers and one emergency dispatcher to staff. The addition of three new firefighters will go to increasing the average daily staffing level, which will decrease the frequency that the fire engine or the ambulance at Fire Station 2 is left unstaffed. The unstaffed vehicles at Fire Station 2 occur when the daily staffing level falls below eight firefighters. In 2018, the average daily staffing level was 6.5 firefighters per day. Also, the staffing of all the frontline vehicles will improve our emergency response times throughout the City. This will also allow us to address deferred capital assets such as equipment, vehicles and buildings which we have not been able to properly maintain due to lack of funding. 

4. How does Madison Heights' millage compare to surrounding Cities?

In order to compare millage rates we need to compare all the items included in the millage. Madison Heights' millage includes many services other cities do not. Therefore, in order to compare you need to add these additional services to other cities millages.

1.  Madison Heights includes solid waste services (trash, compost and recycling) in the millage. The majority of other Cities do not, requiring instead that residents pay this bill separately. This costs other cities approximately $45 every two months or $270 annually. Solid Waste is 2.25 mills of the total Madison Heights millage. 

2. Madison Heights includes Chapter 20 Drain debt in the millage. Many other Cities do not, including this instead in the Water and Sewer rate billed to residents. 

3. Madison Heights provides full service emergency medical services through our Firefighters/AMET. Many other communities run volunteer fire departments with private ambulance service. 

5. How did the city determine the amount of funding needed?

After determining that no other expenses could be eliminated without drastically changing services, City Council directed staff to develop a millage proposal that would provide long-term stability to the City and increase public services and quality of life. 

Staff looked at all millages currently levied, and found the Library millage and millage restoration millages were expiring next year. In order to combine these millages into a public safety millage and ask the voters to consider just one millage increase, staff developed Proposal MH. Proposal MH replaces the library millage, millage restoration millage and combines two other millages for vehicles and advanced life support. It also provides funding for increased public safety including personnel and equipment and quality of life services as determined through resident input.

The net increase is only 3.3867 mills. This is confusing because the ballot language actually reads "increase the charter millage from 10 to 16 mills". This is not a 6 mill increase. The net increase is only 3.3687 due to the combination of current millages and the  headlee amendment. The 3.3687 is calculated: 2.5 mills for increased public safety, 2.93 mills stabilizing funding for general operations and library services 2.93 mills (the library and millage restoration millages are expiring and two other millages will be rolled in and no longer separately levied) and 0.57 mills for quality of life amenities to be determined through the resident input of the master planning process. 

 

6. If approved, when will it take effect?

If the millage proposal passes, the millage would be effective on the July 2020 summer tax bill. Increased public safety staffing and infrastructure maintenance and equipment purchases for public safety would be included in the FY 2020-21 budget. We would start the recruitment process for six new public safety positions (3 firefighters, 2 patrol officers, 1 dispatch) shortly after the millage passes, in early January 2020. Enhanced recreation and development projects and special events would be included as decided by City Council and can vary by year based on the needs and desires of the community through the budget process.

7. What will this cost me?

On average the cost for Proposal MH will be around 35 cents per day. 

We have created an interactive calculator to help you determine and estimate of what Proposal MH will cost you on an annual basis, if fully levied. Click here and enter your TAXABLE VALUE not market value. 

8. Am I registered to vote?

Verify your voter registration and polling location at:

https://mvic.sos.state.mi.us/

9. Where can I register to vote?

Now through October 28, 2019:  register to vote by mail, at the Secretary of State Office, or at your City Clerk's office in City Hall.  

October 28 until  8:00 p.m. on November 5, 2019: in order to be registered for the November 5, 2019 Election, you will need to visit the City Clerk's office in City Hall.  Identification and proof of residency is required. If you cannot establish residency during this time frame, you will be ineligible to vote in Madison Heights in the November 5, 2019 election.  The following items are valid for establishing identification and residency:

Identification:

Driver's License (any state)

State Personal ID (any state)

Federal or State Issued ID

U.S. Passport

Military ID

Student ID

Tribal Id

Residency - must include applicant's name and current address:

Any of the above with current address

Current utility bill

bank statement

paycheck

government check

other government document

Any registrations made at the Secretary of State after October 28, 2019 will not be effective until after November 5, 2019.  

10. How do I request an absentee ballot?

You can request an absentee ballot by filling out this Absentee Ballot Application and submitting it to the City Clerk's office:

11. What is the status of my Absentee Ballot?

Find out the status of your absentee ballot here:

https://mvic.sos.state.mi.us/

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1. End Broken Windows Policing

• End Broken Windows Policing – This style of policing advances the idea that tolerating minor physical and social disorder in a neighborhood encourages serious violent crime. Campaign Zero encourages police departments to decriminalize or de-prioritize enforcement of low-level offenses implementing community-based responses to these issues that are more effective and that do not risk exposing communities to police violence. This would include decriminalize or de-prioritize enforcement of items such as drug possession, public intoxication, loitering, jaywalking, disorderly conduct and prostitution.

The MHPD has not subscribed to the broken windows policing model for many years.  MHPD is devoted to Community Policing and getting to know our neighbors and citizens by being present in the neighborhoods and attending neighborhood functions when possible. In addition, the MHPD has strong relationships with local women’s shelters and community social service organizations.  The MHPD has continued programs in all the elementary schools that include reading programs, safety programs and walk-throughs to get to know the children and the teachers.  The MHPD is also a partner with the Madison Heights Community Coalition and the Community Round Table.  The MHPD Chief of Police is on the board of the Michigan Commission on Juvenile Justice and also on the board of the Federal Commission on Juvenile Justice.  Both of these boards strive to provide juveniles with structure and alternatives to the Juvenile Justice System.  The goal is to prevent juveniles from entering the Juvenile Justice System in the first place. 

2. Community Oversight

• Community Oversight - Campaign Zero encourages the empowerment of community oversight structures to play a role in holding individual officers accountable and pushing for systemic changes within police departments

MHPD has community oversight partially by our Crime Commission and Civil Service Commission.  Our Crime Commission has been involved in making recommendations for budget items and for involving the community with presentations on Human Trafficking and participating in Child Identification packets.  We have a City Council representative as a member of the Crime Commission as well. In addition, we are required to have a Civil Service Commission comprised of three residents; this commission oversees hiring practices and can hear disciplinary cases instead of arbitration if so requested by the Union and/or employee. 

ACTION ITEM: As part of this evaluation, and at the suggestion of several City Council members we are researching a different formula for the community commission/task force that would include the activities of the current Crime Commission and Multicultural Board. This new committee would focus on the city and department’s current needs and issues related to diversity, racial relations, and community engagement. We expect to have a report to City Council in the coming weeks regarding staff’s recommendations for the ordinance required to establish such a committee and general focus. 

3. Limit Use of Force

• Limit Use of Force-This campaign research shows that police departments with more restrictive use of force policies - like banning chokeholds and requiring de-escalation - are substantially less likely to kill people. And more restrictive use of force policies are safer for officers, too.

The MHPD limits the use of force following the best practices across the nation. This includes not allowing the use of “chokeholds”.  We have policies that prohibit the use of a TASER on specific body parts (head and neck) and a prohibition on baton strikes to anywhere other than muscle mass.  Our officers are prohibited from shooting at vehicles. Officers use de-escalation whenever possible. Every use of force has to be reported to the Training Sergeant and Administration.  We report all uses of the TASER to our City Attorney’s office and our insurance company.  Further, all use of force reports are also reported to the FBI.

ACTION ITEM: To increase transparency, the use of force reports that are submitted to the FBI will also be submitted to the Crime Commission or new Community Board as described in #2 above.

4. Independently Investigate & Prosecute

• Independently Investigate & Prosecute – Campaign Zero research shows Only 1% of all killings by police lead to an officer being charged with a crime. And while the federal government has the power to step in and investigate officers and their departments, they lack the resources to do this at the scale needed to change policing outcomes in America.

All citizen complaints and internal complaints are fully investigated by the command staff.  A full report is prepared and turned over to the Deputy Police Chief for review.  The Deputy Police Chief verifies the thoroughness of the investigation and then reports his findings to the Chief of Police for a full review.  If the complaint is criminal in nature, the investigation is always handled by an outside agency.  (Usually the Oakland County Sheriff’s Department or the Michigan State Police.)  If the incident occurred outside the jurisdiction of the City of Madison Heights, or while the officer was serving on a joint task force, the agency that has jurisdiction would be the investigative agency and they could also choose to bring in an outside agency for investigation. 

5. Community Representation

• Community Representation- The department should reflect the communities and be responsive to the cultural, racial and gender diversity of the community they serve. Campaign Zero research shows that Black officers are more likely to believe in and push for change within police departments and female officers are less likely to engage in misconduct and excessive force than male officers.

Despite the difficulties in recruitment of Police Officers, we have actively worked to diversify our police department to represent the community we serve. City-data was taken from the 2010 Census and will be updated when the 2020 census is completed. We have a total of 56 sworn officers and police service aides and as of the 2010 census a city population of 29,694.  In addition, we also have 3-female police officers, and 4-female Police Service Aides. Our current city and force make-up are detailed below: 

Race	% City Population	% Sworn Police Dept.
White	81.8	87.4
Black	9.5	5.4
Asian	4.6	3.6
Hispanic	2.6	1.8
Other	1.5	1.8

In recent years, to assist with recruitment and help those that do not have the resources to be trained as a Police Officer we have allocated funds to the police academy. This did prove useful in our recruitment efforts. We have also offered incentives by allowing officers that were coming from other departments to start at higher wage steps than entry-level. 

ACTION ITEM: In anticipation that it will continue to be difficult to hire quality officers we will be looking to expand the police academy reimbursement program. We will also be working to develop recruitment videos and plans that reach a diverse recruitment pool. We are not suggesting relaxing standards for officers including background checks and probationary periods as it is vital to have quality employees to maintain a quality community focused department.

6. Body Cams/Film the Police

• Body Cams/Film the Police – Campaign research shows that body cameras do not prevent police violence from happening, but they do increase the chances that officers will be disciplined or even prosecuted for these incidents. Body cam programs need clear policies that ensure they aren’t used to surveil marginalized communities.

As part of the fiscal year 2021 adopted budget, the department will be replacing the existing in-car video camera system. Also, each officer on the Department will be issued a body camera which will also be purchased in the 2020-21 Fiscal Year budget.

ACTION ITEM: As part of the implementation of body cameras we will be developing policies governing the use of body cameras that follow best practices nationwide. These practices include ensuring public access to footage, prevents storage of non-essential footage, requires officers to record while on-duty, includes specific disciplinary consequences for violations, and prohibits the cameras from being used with biometric scanning and other surveillance technologies. The implementation of body cameras will require the hiring of a records clerk to help implement these practices and respond to requests for footage. This position has been budgeted but is currently on hold until the cameras are implemented.

7. Training

• Training-Nationwide the average police recruit spends 58 hours learning how to shoot and only 8 hours learning how to de-escalate. Police training needs to be dramatically restructured to emphasize de-escalation and to identify and hold accountable officers who exhibit evidence of racial bias.

During the last year, the MHPD Police Officers spent over 2,776 hours in in-service training.  The topics included but were not limited to:  implicit bias training, comprehensive weapons training, police response to fires, NARCAN Training, Defensive Tactics Training, de-escalation training, less lethal weapons training, oleoresin capsicum (OC)  Spray Training (aka pepper spray), TASER Training, tourniquet application, mental health response, crisis intervention training, active shooter response training, cultural awareness training, interacting with the mentally ill, and interaction with mentally ill veterans or those suffering from post-traumatic stress disorder (PTSD), to list a few.

8. End For-Profit Policing

• End For-Profit Policing-Police departments should not be allowed to profit from aggressively ticketing, issuing fines, and confiscating property from communities. And when police are sued for misconduct, they should have to bear the burden of paying all financial costs associated with their actions.

Madison Heights is not structured in this manner and this does not exist. Our police department is funded by property taxes, state shared revenues, and grants. End broken

9. Demilitarization

• Demilitarization-The federal 1033 program transfers military weapons to police departments, including grenade launchers and tanks. Departments that receive more of these weapons are more likely to kill.

This does not apply to Madison Heights as we have not been militarized.  The only piece of equipment we have from the military is a 1973 Armored Personnel Carrier.  It is only used a handful of times during the year, specifically for barricaded gunman situations.  The vehicle has heavy plate armor that can be used to protect the officers from gunfire.

10. Fair Police Union Contracts

• Fair Police Union Contracts-Police union contracts and statewide police bill of rights laws make it harder to investigate and hold officers accountable for misconduct. Cities with police union contracts have higher rates of police misconduct complaints and more killings of unarmed people.

Many of the rights given to the Police department unions are covered by State laws making this something that we cannot unilaterally change.  New state legislation is needed to give the City and the Police Department more rights when it is necessary to remove a bad officer from the force. This does not mean it is impossible to remove officers that violate rules, commit criminal acts, or display racial bias. The MHPD practices a zero tolerance management style taking aggressive steps to protect the integrity of our department and the officers who proudly serve our community.

Show All Answers

1. Can I cancel AutoPay?

Yes, simply login to your account and click on AutoPay. Next select Edit, change the status to “No, I do not want AutoPay” and save. To modify, go into your profile and uncheck the AutoPay box that you had previously checked when you elected to opt in.

2. Can I start receiving paper bills again?

Yes, simply login and click on Paperless. Then, select “No” and save your changes.

3. Can I tell if my payment has been posted?

Yes, simply login to your account and select “View paid or closed invoices”.

4. Can I use more than one payment method per transaction?

Yes, if partial payments are accepted, you may use one payment method for part of the transaction and another payment method for other parts of the transaction.

5. Do I have to enter an email address to make a payment?

Yes, an email address is required so the payment confirmation can be delivered to your email inbox.

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1. Whom do I call for a sewer backup and what should I do for a water leak?

If you are experiencing sewer problems such as water coming out of your basement floor drain (not plugged sinks), contact the Sewer Division of the Department of Public Services at 248-589-2294 during regular business hours from 8 a.m. to 3 p.m. After hours, contact the Police Department 248-585-2100 and on-call personnel will be called in.

2. I'm a Madison Heights resident and plan to move soon. What will happen with my water service?

If you are moving, you will need a final reading of your water meter. Please call the Finance Department at 248-583-0845. Please allow 5 business days to receive the final bill. For more information regarding water bills please call the Finance Department at 248-583-0845.

3. I've heard that adding a second water meter to handle my lawn sprinkler usage will save me money in reduced sewer charges. Is this an option?

For more information, please visit Lawn Sprinkler Water Meter.

4. After a big rain I notice that the water on my street is slow to drain. Is there a problem with the drainage system?

If your catch basin cover contains only 6 drain holes, as opposed to the older 30-hole style of drainage cover, it is most likely that you are in a combined storm and sanitary sewer district. Drainage is slowed by design to minimize the chance of basement flooding during a major rain event and to allow the system time to accept all of the water. You can do your part by sweeping away any leaves, debris or other items that are blocking the restricted covers. For more information, please call 248-837-2797, or read the Residential Road Improvement Program (PDF).

5. I have a question about my water bill or water usage, who can I talk to?

You can contact the Finance Department by calling 248-583-0845, or visit the Finance Department page.

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1. Why are the rates for my water and sewer bill increasing?

The City of Madison Heights has absorbed increasing costs for commodities and maintenance over the past five years, but has only modestly increased water and sewer rates twice during that time. Great Lakes Water Authority (GLWA) and Oakland County Water Resources have increased costs for water and sewage/stormwater treatment paid by the City each year, and we’ve now reached the point where these rate changes are a necessity to adequately fund the operations and capital improvements for our water and wastewater distribution systems.

2. How much will the rates be increased, and when will this take effect?

Beginning with bills to residents on July 1, 2023, the City will be combining treatment charges into the wastewater rate. Water rates will rise from $3.27 per unit to $4.26 per unit; sewer rates will rise from $3.69 per unit to a wastewater rate of $6.30 per unit; and the stormwater rate will be eliminated.

3. What do you mean by cost per unit? How does that translate?

A unit of usage is the equivalent of 748 gallons of water. Each combined unit of usage will cost $10.56, so the actual cost of water used and disposed of by residents comes to just 1.4 cents per gallon.

4. Could the city have avoided raising these rates?

These rate changes are a necessary step to adequately fund the operations and capital improvements for our water and wastewater distribution systems and ensure these systems remain strong, reliable, and safe for residents for many years to come.

This decision was not taken lightly, and was made after extensive and careful discussion. 

Even if we conserve the amount of water we use in Madison Heights, the cost of maintaining the water and sewer systems in our City continues to rise, making these changes necessary. 

We appreciate your understanding as we work to ensure that water safety and reliability remains at the highest level possible in Madison Heights for years to come.

5. How do Madison Heights water and sewer rates compare to other communities in our region?

Some positive news is that even after the rate changes take effect, Madison Heights residents will still be paying the lowest rates in the region, with an average bill for three months of usage estimated at $126.72, based on usage of 12 units. 

Neighboring communities have an average three-month bill of $172.44 for the same level of water usage, putting Madison Heights well below these communities in costs per household.

6. What can I do if I need help paying my bill?

We understand residents may face challenges economically, and financial assistance is available. The Great Lakes Water Authority offers support to residents through its WRAP program, which you can learn more about online at: https://www.glwater.org/assistance/. Also available for those who qualify is the Lowincome Households Water Assistance Program (LIHWAP), which is offered by the State of Michigan. In addition, the City of Madison Heights offers residents the option of paying their bill monthly instead of every three months, to help residents with monthly budgeting.

7. What services does my water and sewer bill cover?

Madison Heights purchases water and water treatment (sewage and stormwater). In addition, Madison Heights has internal water operations and handles capital projects such as water and sewer line replacements, water main break repairs, hydrant maintenance and overall maintenance of these distribution systems, ensuring the water delivered to your home or business is available when you need it and safely.

The breakdown of how the funds from your water and sewer bills is spent is as follows:

• Water treatment — 41.9 percent
• Water purchase — 21.04 percent
• Infrastructure investment — 18.61 percent
• Personnel — 8.35 percent
• Administrative support — 5.34 percent
• Contractual work — 2.59 percent
• Materials — 1.25 percent