What can I do if I need help paying my bill?

We understand residents may face challenges economically, and financial assistance is available. The Great Lakes Water Authority offers support to residents through its WRAP program, which you can learn more about online at: https://www.glwater.org/assistance/. Also available for those who qualify is the Lowincome Households Water Assistance Program (LIHWAP), which is offered by the State of Michigan. In addition, the City of Madison Heights offers residents the option of paying their bill monthly instead of every three months, to help residents with monthly budgeting.

Show All Answers

1. Why are the rates for my water and sewer bill increasing?
2. How much will the rates be increased, and when will this take effect?
3. What do you mean by cost per unit? How does that translate?
4. Could the city have avoided raising these rates?
5. How do Madison Heights water and sewer rates compare to other communities in our region?
6. What can I do if I need help paying my bill?
7. What services does my water and sewer bill cover?