How much will the rates be increased, and when will this take effect?

Beginning with bills to residents on July 1, 2023, the City will be combining treatment charges into the wastewater rate. Water rates will rise from $3.27 per unit to $4.26 per unit; sewer rates will rise from $3.69 per unit to a wastewater rate of $6.30 per unit; and the stormwater rate will be eliminated.

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1. Why are the rates for my water and sewer bill increasing?
2. How much will the rates be increased, and when will this take effect?
3. What do you mean by cost per unit? How does that translate?
4. Could the city have avoided raising these rates?
5. How do Madison Heights water and sewer rates compare to other communities in our region?
6. What can I do if I need help paying my bill?
7. What services does my water and sewer bill cover?